Aplyr Support

Fixes for common issues and answers to frequent questions.

Troubleshooting & FAQ

A quick checklist for when a Quick Apply or Autopilot application fails or stalls: profile, resume, email source, credits, daily limit, and ATS maintenance.

When an Application Doesn't Go Through

Quick answers to the most common Aplyr questions about applying, tracking, credits, email, and privacy.

Frequently Asked Questions

Why Aplyr asks you to reconnect Gmail, how to fix it in one click, and the difference between pausing auto-tracking and fully disconnecting.

Fixing 'Reconnect Gmail' Warnings

Notifications, integrations, security, and data controls.

Account & Settings

Download a full JSON archive of your Aplyr data, or permanently delete your account and everything in it.

Exporting or Deleting Your Account

Connect or disconnect Gmail, control the Auto-classify toggle, and see what's coming with the Calendar integration.

Integrations

Choose how Aplyr reaches you, turn individual notifications on or off, send a test, and snooze everything when you need quiet.

Notification Settings

Change your account email and password, and manage how you sign in to Aplyr — including your linked Google account.

Security and Sign-In

Plans explained, how credits work, upgrading, and managing your subscription.

Plans & Credits

Credits are spent each time Aplyr submits an application. Learn about monthly allowances, trial credits, refunds for failures, and tracking usage.

How Credits Work

Use the Stripe billing portal from Settings to change or cancel your plan, update your payment method, and download invoices.

Managing Your Subscription

A guide to Aplyr's Free, Lite, Pro, and Ultra plans — their credits, daily Autopilot limits, and which features unlock at each tier.

Aplyr Plans Explained

How to upgrade from Free, switch between Aplyr plans, and buy extra credit packs from your Billing page.

Upgrading and Buying Credits

Upload and manage resumes, tailor them with AI, and generate cover letters.

Resumes & Cover Letters

Use AI to rewrite your resume for a specific job, then review, accept, or reject each suggested change before saving a tailored version.

AI Resume Tailoring

Generate an AI cover letter for any job from Search, then edit, regenerate, copy, and manage all your letters from the Documents page.

Generating Cover Letters

Upload resumes, set a default for applications, create variants, and rename or delete them on the Documents page.

Managing Your Resumes

Where Aplyr stores your resumes, how to delete them, how your resume data is used, and how to exercise your GDPR/CPRA data rights.

Resume Privacy and Security

Fix common resume parsing problems in Aplyr — edit extracted fields by hand and know exactly when re-uploading a cleaner PDF is the better fix.

Troubleshooting Resume Parsing

Your Aplyr Inbox, AI email features, reminders, and verification codes.

Smart Inbox & Aplyr Inbox

A dedicated @inbox.aplyr.co address that auto-tracks your applications and reads verification codes, without ever touching your personal inbox.

Your Aplyr Inbox

Set reminders for interviews and deadlines, and see how Aplyr auto-links emails to your tracked applications with a one-tap View in tracker link.

Reminders and Auto-Linking

How Smart Inbox sorts your job mail into category tabs and adds one-line AI summaries, priority flags, and suggested smart replies.

Smart Inbox Features

Learn how Aplyr reads ATS verification codes from your Gmail or Aplyr Inbox so Quick Apply and Autopilot can finish applications hands-free.

How Verification Codes Work

See every application in one place and keep statuses up to date automatically.

Tracking Your Applications

Open any application to edit its company and title, check the AI confidence badge, read the activity timeline, and act on many rows at once.

Application Details and Bulk Actions

Understand what each Tracker status means, how Aplyr auto-classifies your emails into a status, how to change one, and how to read the activity timeline.

Application Statuses and History

Connect Gmail or an Aplyr Inbox so Aplyr can auto-track applications and read verification codes — and learn how to manage multiple accounts.

Connecting Email Sources

Use the Customize popup on your Tracker to filter by source or inbox, pick stat cards, pin or hide status tabs, and hide whole categories.

Filtering and Customizing the Tracker

How the Aplyr Tracker unifies applications from Quick Apply, Autopilot, Gmail sync, and manual entries into one live view with stats.

How Tracking Works

Use Scan Gmail to import applications you sent before joining Aplyr — pick a date range, see an estimate, and watch progress in your Tracker.

Scanning Gmail for Past Applications

Your daily command center: activity, goals, pipeline, and today’s matches.

Your Dashboard

Understand your 7-day Activity chart, how application streaks build and reset, and how to set a weekly or monthly application goal on your Dashboard.

Activity, Streaks, and Goals

A guided tour of your Aplyr dashboard — the widgets, quick-action bar, and smart banners that show your progress and where to go next.

Dashboard Overview

Understand the Pipeline widget, interview rate, the live Autopilot indicator, Recent Activity, and your Plan & credits card on the Dashboard.

Your Pipeline and Stats

Apply to one job in a click with Quick Apply, or thousands hands-free with Autopilot.

Applying: Quick Apply & Autopilot

Tune which jobs Autopilot applies to: categories, experience, job type, locations, remote policy, salary floor, excluded companies, and which resume it uses.

Autopilot Filters and Preferences

Understand your daily Autopilot limit, how credits are spent per application, automatic pausing when you run out, and how to pause or resume yourself.

Daily Limits, Credits, and Pausing

Set up Autopilot to continuously find and apply to matching jobs for you, choose a mode, and know what to expect on day one.

Getting Started with Autopilot

Quick Apply submits a single job application for you in seconds — straight from Search or Today's Matches — and tracks it automatically.

How Quick Apply Works

Understand the Autopilot Submission Queue tabs, accept, reject, retry, or remove jobs, and use bulk actions to clear your queue fast.

Managing Your Autopilot Queue

Quick Apply submits one job on demand; Autopilot applies continuously and hands-free. Here's how to choose and how they work together.

Quick Apply vs. Autopilot

Compare Autopilot's two modes — Review Queue (approve each job first) and Fully Automated (it submits for you) — plus when credits count and how to switch.

Review Queue vs. Fully Automated

A quick checklist to fix Autopilot when it stops finding or submitting jobs—profile, resume, email, filters, daily limit, credits, or paused.

Troubleshooting Autopilot

Search the job board, read your match scores, and save roles for later.

Finding Jobs

How to read the job detail panel, what "Confirmed live in the last 24 hours" means, and how to tell when a job has stopped accepting applications.

Reading Job Details

Bookmark jobs you want to revisit, find them again with the Saved filter, and know how your saved jobs sync across devices.

Saving Jobs for Later

Search by keyword and narrow results with filters for job type, salary, location, experience, category, sponsorship, and posted date on the Search page.

Searching and Filtering Jobs

Learn what Today’s Matches are, how the 0–100 match score is calculated, your daily Refresh limit, and how to get sharper matches.

Today’s Matches and Match Scores

Set up your account, profile, resume, and email so Aplyr can start applying for you.

Getting Started

Fill in the profile fields that power job matching and let Quick Apply and Autopilot submit applications for you, and watch your completion meter fill up.

Completing Your Profile

Connect Gmail or set up an Aplyr Inbox so Aplyr can auto-track your applications and read the verification codes Quick Apply and Autopilot need.

Connecting Your Email

Sign up for Aplyr and walk through onboarding to set up your resume, contact info, and job preferences so you can start applying.

Creating Your Account

Upload a PDF resume to Aplyr, let AI parse it into editable sections, and set a default resume so every application uses the right one.

Uploading Your Resume

Aplyr finds matching jobs, applies for you with Quick Apply and Autopilot, tracks every application, and reads your email to keep it all in sync.

How can we help you?